Logitech MouseWare README File (c) Copyright 1995-1997 Logitech, Inc. All Rights Reserved. README TABLE OF CONTENTS 1. Windows 95 1.1 Loading Drivers Only 1.2 Uninstall Program 2. Cloaking Feature for DOS and Windows 3.1 3. Troubleshooting 3.1 Detection Problems with the MousePort 3.2 Problems Operating the Wheel 3.3 Conflicts with other Serial Devices 3.4 Power Management Problems 3.5 Serial Port Detection Problems in DOS and Windows 3.1 3.6 For more information ________________________________________ 1. Windows 95 1.1 Loading Drivers Only Use the Device Manager, which is accessed through the System icon in the Windows 95 Control Panel. Select the entry for the mouse, go to the Driver page, and select Change Driver (or Update Driver). Insert the driver disk and press the Have Disk button when prompted. If you are using the OSR2.x version of Windows 95, follow the Update Device Driver Wizard to install the driver. 1.2 Uninstall Program MouseWare can be removed from Windows 95 by clicking the Add/Remove Programs icon in the Windows 95 Control Panel. Select Logitech MouseWare and press the Remove button. The driver itself cannot be removed by this process. You can manually change the driver to another one as described in section 1.1 2. Cloaking Feature for DOS and Windows 3.1 The MouseWare DOS mouse driver works in conjunction with a special interface program called "Cloaking". The CLOAKING.EXE interface program allows the DOS mouse driver, MOUSE.EXE, to be loaded in extended memory, freeing valuable conventional and upper memory for DOS applications. CLOAKING.EXE is automatically installed during the standard MouseWare installation for Windows 3.1. Cloaking works in conjunction with a supported memory manager to enable the mouse driver to load in extended memory, using a mere 1k of conventional or upper memory. CLOAKING.EXE will work with any of the following extended memory managers: EMM386.EXE Microsoft HIMEM.SYS Microsoft RM386.EXE 3.03 or later Helix QEMM386.SYS 7.1 Quarterdeck 386MAX.SYS 5.0 Qualitas You will need to be running one of these programs in order to use CLOAKING.EXE. The EMM386.EXE and HIMEM.SYS programs are included with DOS versions 5.0 and above, and with Windows. Installing Cloaking: Under Windows 3.1, the installation program copies CLOAKING.EXE in the mouse directory and loads CLOAKING.EXE in your AUTOEXEC.BAT file. This will occur if your DOS version is 6.0 or greater, you are running EMM386.EXE, and you are not already loading a version of CLOAKING.EXE. I you are running DOS only, you will need to do the changes manually. If you wish to install CLOAKING.EXE in the CONFIG.SYS file, add the line: "DEVICE=C:\MOUSE\CLOAKING.EXE" after the supported memory manager is loaded. If you wish to install cloaking in the AUTOEXEC.BAT file, add the line: "C:\MOUSE\CLOAKING.EXE" before the mouse driver is loaded. 3. Troubleshooting 3.1 Detection Problems with the MousePort If your mouse is connected to the mouse port and is not detected by the system, attempt the following step(s): 1) Your mouse port might need to be enabled through the SETUP menu of your computer. Please check your computer documentation regarding the SETUP menu. 2) If you have a mouse with both serial and mouse port adapters, connect the mouse to the computer through the serial port. Reboot and check if the mouse is detected properly. 3) If adapter(s) were not included in your package, your mouse was designed to work on only one type of port (Serial OR PS/2). Refer to your package for the type of port your mouse supports. If the problem persists, please check for a possible computer BIOS ROM upgrade from your computer manufacturer. Some notebook systems, such as IBM Thinkpad, have both an external Mouse Port and an integrated Pointing Stick, which is connected to the Mouse Port. If your mouse is having difficulty running on the Mouse Port of this type of system, try using the serial port instead. 3.2 Problems Operating the Wheel If your mouse is equipped with a wheel and the wheel does not scroll, verify the following: 1) Verify that the Logitech control panel is installed properly. If you click the Start button and select Settings, Control Panel, the mouse icon should bring up a Logitech control panel. Otherwise reinstall MouseWare. 2) Verify that the driver is loaded correctly. Click the Start button and select Settings, Control Panel, System, Device Manager tab. Double Click on Mouse and if the driver used by this device is not Logitech, reinstall MouseWare. 3) If your wheel only works in Office 97 compatible applications, go to the Buttons page in the mouse control panel and verify that the check box "Use Office 97 Compatible Scroll Only" is unchecked. 4) The wheel will not operate in Windows 3.1 or in DOS. However, the wheel button will operate as a regular middle button. 3.3 Conflicts with other Serial Devices If you have problems operating other serial devices together with MouseWare, in Windows 95 run Regedit.exe, edit the key: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\G lobal\PortSearchOrder and remove the unused COM ports. In Windows 3.1 edit the parameter "PortSearchOrder" in the [Global] section of the file MOUSEDRV.INI 3.4 Power Management Problems If your mouse freezes when waking your PC up from suspend, in Windows 95 run Regedit.exe and edit the key: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T echnical\APMMode="Off" In Windows 3.1 edit the parameter "APMMode" in the [Technical] section of the file MOUSEDRV.INI 3.5 Serial Port Detection Problems in DOS and Windows 3.1 If your mouse is connected to the serial port and is not detected by the system, add the following modification to the MOUSEDRV.INI file and reboot: [Technical] Timing=Hardware or load the DOS driver with the following parameter MOUSE.EXE NOINI 3.6 For more information For more Troubleshooting information contact our web site at www.logitech.com